Tag Archives: product warranties

Customer Service

[toggle title=”30 DAY Refund Policy”] We want you to be fully satisfied with every item that you purchase from www.3dfastenersplus.com. If you are not satisfied with an item that you have purchased (excluding Gift Cards and gas-powered outdoor equipment*), you may return the item up to thirty days after the original purchase date to receiCve a store credit (less shipping, handling and other charges). We recommend that you make returns of online purchases to a 3d Fasteners Plus retail store near you which will issue your store credit. If you do not have a 3d Fasteners Plus retail store near you, please contact a Customer Service Specialist by calling 1-888-888-8888 for complete return instructions. Please refer to our Return Instructions for more information about returning a purchase.

The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit. After 30 days, please contact the manufacturer directly.

*Gas-Powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials. [/toggle]

[toggle title=”CREDIT”] If you purchase online merchandise from www.3dfastenersplus.com and return it to a 3D Fasteners Plus retail store you will receive in-store credit in the form of a 3D Fasteners Plus Merchandise Return card. If you do not have an 3D Fasteners Plus retail store near you, please contact a Customer Service Specialist by calling 1-888-888-8888 for complete return instructions. [/toggle]

[toggle title=”RETURN INSTRUCTIONS”] Save time and money! In order to make your return process as convenient as possible, we encourage you to make your www.3dfastenersplus.com item returns to one of our 3D Fasteners Plus stores up to thirty days after the original purchase date. It’s easy; just follow these steps:

Find the nearest 3D Fasteners Plus retail store.
Before visiting the store, place the item securely in the original package.
Bring the original packing slip with the item. Be sure to keep a copy of the packing slip for your records.
All products must be returned in good condition, in original boxes (whenever possible), and with all the paperwork, parts and accessories to insure a full credit (purchase price not including shipping and handling, gift-wrap, or other additional charges).*
Take the item and original packing list to your local 3D Fasteners Plus retail store.
The store associate will process your return and issue you store credit (minus shipping and handling, gift-wrap, or other additional charges) in the form of a 3D Fasteners Plus Merchandise Return card.

We recommend that you make returns of online purchases to a 3D Fasteners Plus retail store near you. If you do not have a 3D Fasteners Plus retail store near you, please contact a Customer Service Specialist by calling 1-888-888-8888 for complete return instructions.[/toggle]

[toggle title=”CREDIT”] If you purchase online merchandise from www.3dfastenersplus.com and return it to a 3D Fasteners Plus retail store you will receive in-store credit in the form of a 3D Fasteners Plus Merchandise Return card. If you do not have an 3D Fasteners Plus retail store near you, please contact a Customer Service Specialist by calling 1-888-888-8888 for complete return instructions. [/toggle]

[toggle title=”PRODUCT WARRANTIES”] Many of the items that are sold on www.3dfastenersplus.com come with a manufacturer’s warranty. For additional information on the manufacturer’s warranty for a specific product, contact the manufacturer directly. [/toggle]

[toggle title=”PARTS AND REPAIRS”] Please contact the manufacturer of an item directly with any parts and repairs questions. Or schedule an appointment at one of our stores. Our service professionals can help. [/toggle]